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Viking · Denver

Range Repair

Ignition, simmer and mile-high gas setup on Viking ranges and rangetops.

Professional gas range with one burner cap lifted off the burner head, oven door open and a wrench on the floor

How it gets described on the phone

  • Burner ticks for a minute and never catches
  • Simmer dies the moment the dial goes to its lowest setting
  • Tall orange flames that soot the bottom of a pan

Any of these is enough to work from. Model number and what changed just before it started are the two things that speed a visit up most.

What it usually is

Tested in this order

A burner that ticks and never lights is almost always electrical rather than a gas supply problem, and the order below is the order it gets tested in.

  1. Cracked electrode or a chafed spark lead

    The ticking is the spark generator doing its job. If nothing catches, the spark is jumping somewhere it should not — a hairline crack in the ceramic, or a lead rubbed through where it passes the burner box.

  2. Sea-level orifices at 5,280 feet

    There is roughly 17 per cent less air up here. A range still on its factory jets runs rich: tall orange flames, sooted pan bottoms, and a simmer that dies the moment you turn your back.

  3. Grease in the burner box and blocked ports

    Years of roasting put fat under the caps and into the ports. The flame goes ragged, the flame sensor stops reading it, and the safety valve shuts the burner down a minute after lighting.

Worth knowing. If a burner lights from a match but not from the spark, the fault is on the ignition circuit and the gas side is fine. That one distinction saves an hour of looking in the wrong place.

What it costs

Priced from the same six bands

The range repair work on this page is quoted from the published bands, and the figure for your own machine is agreed before anything is opened further. The table is on the front page, next to what the $89 visit buys.

Reviews

Range Repair calls in Denver

Left after range repair visits across Denver.

4.9/ 5583 reviews

  • Two of the six burned tall and orange and were sooting the bottoms of my pans. He reseated the burner caps, cleaned the ports and checked pressure at the regulator. Clean blue flame across the top.

    Nerissa B.Park Hill

  • Griddle got hot at the back and stayed cold at the front. One element leg had gone open, which he showed me on the meter. Done properly. Four stars only because the part took nine days.

    Ulises M.Park Hill

  • Front burner ticked all evening and never caught. A cracked igniter, plus a spark wire chafed through where it passes the burner box. One visit, in a bungalow galley barely wide enough for two people.

    Viggo N.Platt Park

Range Repair in Denver, booked in one call

Viking Repair Denver Pros on (720) 903-2603 — somebody answers at any hour, visits run eight until eight every day, and the $89 covers the trip out and the diagnosis.